Privacy Policy

Motoon Real Estate

Last updated: March 2026

Motoon Real Estate (“Company”, “we”, “us”, or “our”) is committed to protecting the personal data of our users and clients in accordance with the Saudi Personal Data Protection Law (PDPL), which regulates the processing of personal data in the Kingdom of Saudi Arabia. The PDPL governs how personal data may be collected, processed, stored, shared, and transferred, and grants individuals specific rights regarding their data.


By accessing or using motoon.com.sa (“Website”), you agree to the terms outlined in this Privacy Policy.

    • 01. Scope of the Policy
       

      This Privacy Policy applies to:

      • Visitors and users of the Website.
      • Clients who engage with our real estate services, including selling, leasing, managing, and marketing properties.
      • Any personal data processed by Motoon Real Estate in the Kingdom of Saudi Arabia.
      • The PDPL applies to the processing of personal data in any form—electronic or otherwise—and includes data that directly or indirectly identifies individuals.

       

       

      02. Personal Data We Collect

      Motoon Real Estate may collect the following categories of personal data:

       

      2.1 Identification Data
      • Full name
      • National ID (if required during contractual processes)
      • Contact information (email, phone number)

       

      2.2 Property-Related Data
      • Property interests
      • Transaction preferences
      • Client requirements and inquiries

       

      2.3 Technical Data
      • IP address
      • Device information
      • Website usage patterns
      • Browser and session data

       

      2.4 Technical Data
      • Messages submitted through web forms
      • Call logs (when contacting our team)
      • Email correspondence
      • All collected data is processed within the limits set by PDPL and for legitimate purposes

       

       

      03. Legal Basis for Processing

      Motoon Real Estate processes personal data only under the conditions permitted by PDPL, including:

      • User consent, where required
      • Legitimate business needs, such as property services
      • Compliance with legal obligations
      • Execution of real estate contracts
      • PDPL requires that personal data be collected for specified, explicit, and legitimate purposes

       

       

      04. Purpose of Collecting Personal Data

       

      We collect and process personal data for the following purposes:

      • Providing Real Estate Services
      • Selling, leasing, and managing properties
      • Responding to inquiries and requests
      • Marketing and Communication
      • Sending property listings, offers, and updates
      • Contacting users through channels they have provided
      • Website Performance and User Experience
      • Analyzing website usage
      • Improving content and navigation
      • Regulatory Compliance
      • Verifying identity when required
      • Maintaining accurate records
      • Complying with regulations and supervisory authorities
      • These purposes must comply with the PDPL’s principle of purpose limitation

       

       

      05. Data Protection & Security

      Motoon Real Estate implements administrative, technical, and physical safeguards to protect personal data from:

      • Unauthorized access
      • Loss or misuse
      • Destruction or alteration
      • Unlawful disclosure
      • Security controls align with PDPL requirements for data protection and risk mitigation.

       

       

      06. Data Retention

      We retain personal data only for the duration necessary to fulfill the purpose for which it was collected or as required by applicable regulations. Upon expiry of the retention period or when data is no longer needed, it is securely deleted or anonymized, consistent with PDPL's requirements for secure destruction of personal data.

       

       

      07. Data Protection & Security

      Motoon Real Estate does not sell personal data. However, we may share personal data in the following cases:

      • With service providers supporting our operations (e.g., hosting providers), under confidentiality obligations.
      • With governmental or judicial authorities, when legally required.
      • With third parties, only with the individual’s explicit consent where required.
      • Cross‑border transfers of personal data occur only according to PDPL’s Data Transfer Regulations, which impose strict conditions.

       

       

      08. User Rights Under PDPL

      PDPL grants individuals several rights regarding their personal data, including the right to:

      • Access their personal data
      • Request correction of inaccurate data
      • Request deletion of unnecessary or unlawfully held data
      • Withdraw consent, where applicable
      • Obtain a copy of their personal data in readable format
      • Restrict processing, in certain cases
      • Motoon Real Estate will respond to valid requests in accordance with legal timeframes set by PDPL.

       

       

      09. Cookies & Tracking Technologies

       

      Our Website may use cookies or similar technologies to:

      • Enhance browsing experience
      • Track usage statistics
      • Improve Website performance
      • Users may manage cookie settings via their browser. Disabling cookies may affect certain functionalities.

       

       

      10. Children’s Data

      We do not knowingly collect personal data from individuals under the age defined by applicable laws. If such data is discovered, it will be promptly deleted.

       

       

      11. Third-Party Websites

      The Website may contain links to external websites. Motoon Real Estate is not responsible for the privacy practices or content of third‑party sites.

       

       

      12. Modifications to This Policy

      Motoon Real Estate may update this Privacy Policy as needed to comply with PDPL updates or to reflect changes in our practices. Changes will be posted on this page, and continued use of the Website constitutes acceptance of the updated Policy.

       

       

      13. Contact Information

      For questions, requests, or to exercise PDPL rights, please contact:

      • Email: privacy@motoon.com.sa
      • Website: motoon.com.sa